The Barrio in Action

            Diana is a tireless worker. She is a student putting herself through school by working in various jobs. She works in the day time when she isn’t in class at this bank day in and day out. At night she works at one of the largest retail chains in the world. So for the most part of her time Diana spends all her time with people learning about what their interests are and motivates them to do what they do. This will help her in her intended career in criminal justice. So when asked why banking Diana makes it very clear. This is a means to an end. The bank has provided her with many opportunities that other part time jobs just don’t have during these hard economic times. Now because of her time with the bank she has her dental, medical and part of her tuition reimbursed. “I’ve always liked working with people. It isn’t easy work and I think a lot of people don’t remember that.”

            Now that is an interesting point to ponder upon. People need money to live in this society. They all have bills to pay and mouths to feed. Hell nothing in this world is for free. So with this logic then decisions that involve about money must be made with the most consideration and professionalism. Yet people come up to teller lines talking on their phones, distracted impatient. “I think that most people think of the bank as an extension of the dentist’s office or the DMV. They walk in all ready assuming that it’s going to be a painful interaction and it’s my job to assure them it is going to be as painless as possible.” However with different corporate expectations, managers breathing down her neck and federal regulation inhibiting her work there are times Diana just wants to scream at someone, but who? “I need this job but honestly I don’t need the crap that rolls with it.” So with that being said what could be changed? What could be done to make her banking career more worthwhile? Laughing she simply says “I don’t know. That’s why I’m trying to get through school as fast as possible.”

            So with all of her retail experience and observations Diana knows that not many things can change. In fact if anything all expectations will increase about her performance actually in almost any career path that she pursues. “This job has taught me that the larger institutions of our society aren’t going anywhere and if anything they will do all they can to force more control of those they cater to and those who work for them. As an employee I have to learn not only how to balance their goals to promote and follow my own goals.” When asked about any final thoughts or reflections Diana has only this to say to her readers, “Be careful about what you’re doing. As a consumer companies are looking for any opportunity to get the most profit. As an employee companies will expect nothing more than your best at all times. If you want to survive be smart and always prepared to succeed; oh and good luck trying to catch up to me!”

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About ocbarrios

Professor for Cal State Fullerton's Barrio Studies class for Fall 2011 semester

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